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Frequently Asked Questions

Comprehensive Answers

Here's a list of the most frequent questions that we have received over the years. It’s normal and encouraged for patients to ask many questions when choosing to work with a licensed psychologist. If you can’t find what you are looking for, please get in touch.

What is Online therapy? How is it different from in-person? 

Traditionally, psychotherapy was offered in an office by a licensed provider. With current technological developments and the need for increased access to services, this traditional process is now commonly offered online or virtually. Online therapy or telehealth treatment is delivered via a video chat platform. The efficacy of this treatment modality is comparable to in-person care plus it allows access to services from the comfort of your home or other private space without having to travel to a doctor’s office.

Is online therapy good for everyone?

No, online therapy is not recommended for everyone. Online therapy is a good option for certain conditions and is only suitable for individuals with access to a device with a strong internet connection and a private space for sessions. Based on these criteria, a licensed provider would be able to evaluate the suitability of Online Therapy.

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There are so many providers. What should I consider when choosing the right provider for me?

When choosing the right provider, consider the provider’s type and years of training, therapeutic approach, knowledge of evidence-based treatment, and affordability. Most importantly, consider your rapport with the provider and whether or not you feel comfortable and safe speaking openly.

What is evidence-based treatment? 

Evidence-based treatment refers to a treatment modality that has been heavily researched and found effective for certain conditions. That is, compared to usual or standard care, patients who receive appropriate evidence-based treatment are more likely to get better.

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What is Cognitive Behavioral Therapy?

Cognitive Behavioral Therapy (CBT) is a type of treatment modality. CBT is based on the theory that our emotions, thoughts, and behaviors are interconnected. When problems develop, they are a result of learned patterns of thoughts and behaviors that have a negative impact on functioning or wellbeing. Treatment focuses on identifying these patterns, understanding their nature and impact, and practicing specific skills to change them. Eventually, new, more effective patterns develop. CBT is a widely researched treatment modality and has been shown effective at treating many mental health conditions. Click to learn more.

What does a clinical orientation or therapeutic approach mean?

A clinical orientation or therapeutic approach is the theoretical framework from which a provider understands a mental health condition, reasons it has developed, and what can be done to change or improve a patient’s wellbeing. Common examples include cognitive-behavioral, psychodynamic, humanistic, and eclectic. Within each therapeutic approach there are specific treatment modalities that a provider may deliver.

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If I have insurance, why would I pay out-of-pocket?

Individuals may choose to pay out-of-pocket for various reasons related to barriers to quality care within network. Many insurance policies limit the amount of coverage and scope on mental health services, including restricting the length of treatment and reimbursement. Also, many highly-qualified, specialized providers do not accept insurance. Individuals who self-pay will often pursue reimbursement through their insurance benefits or Health Savings and Flexible Spending Accounts after treatment.

What is the difference between a Psychologist and a Master’s-level therapist?

In short, the difference is in the theory and approach to treatment as well as years of education and training required for licensure. Most Master’s-level providers are required to complete 2 years of education in theory and practice with an average of 3 years of supervised training post graduation. Psychologists are required to complete 4 years of education in theory and practice with an average of 5 years of supervised, pre- and post-doctoral training. Following licensure, masters and doctoral level providers vary in their continuing education activities. Providers who receive more years of training and supervision are better equipped to help patients work through unique challenges and, therefore, offer a higher quality of service.

What insurances do you accept?

We do not accept insurance for payment. You would be responsible for paying for your sessions out-of-pocket. If your insurance benefits offer out-of-network coverage, we recommend inquiring with them about reimbursement for your sessions. Your provider will be able to assist with any necessary documentation for you to pursue reimbursement. We also recommend using your Health Savings or Flexible Spending Accounts to cover therapy session costs.

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